Terms & conditions of Sales
1. Provisions of the law "data processing and freedoms"
In order to be able to sell products online, My Green Soap (Alexis DUPONT) records your details. The latter undertakes not to use this data for other purposes. You have the right to access, modify, rectify and delete data concerning you (article 34 of the Data Protection Act of January 6, 1978). You can exercise this right by sending an E-mail from the contact page or by sending a letter to the following address: My Green Soap, Alexis DUPONT, 1 rue Claude Debussy, 38100 GRENOBLE.
SIRET number: 888365208300014
2. General conditions of sale
These general conditions of sale define the commercial relations between My Green Soap and the contractor. The services concerned by these General Conditions of Sale are those offered by My Green Soap.
Prior to any transaction, the customer acknowledges having read all of our general conditions of sale and accepting them. They are concluded for the duration necessary for the supply of the products.
3. Price
The prices are expressed in euros, all taxes included and My Green Soap reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of the order.
4. Means of payment
Methods of payment accepted: credit card, PayPal, Lydia
Payment cards are debited upon validation of the order.
5. Shipping costs
Our shipping costs are defined on the "Shipping and returns" page. The products are then shipped within 0 to 2 days (by registered post LA POSTE or MONDIAL RELAY for France and abroad), unless unavailable. The delivery time depends on the country of dispatch.
6. Liability
The seller cannot be held responsible for the breach of the sales contract in the event of force majeure, in particular in the event of a strike.
The seller accepts no responsibility for the use that the buyer will make of the products. The comments and information provided on this site do not in any way constitute a recommendation for treatment (preventive or curative), a prescription or a diagnosis, nor should they be considered as such. My Green Soap assumes no responsibility for the consequences that the use of this information could have.
On the other hand, the photographs reproduced on the site and illustrating the products presented do not enter into a contractual field, as well as any error concerning the description of the products. The seller cannot be held liable if an error was inserted in one of these photographs.
The seller agrees to exchange any defective or damaged product at his expense. This warranty does not include any failure related to abnormal use or storage of the product through negligence or fault of the consumer. However, the items not corresponding to the expectations of the customer must be returned in new condition in the original packaging. In the event of damage found on a package during delivery, it is the customer's responsibility to make reservations with the transport organization and to send a copy of the deterioration declaration to the seller by RAR letter within 48 hours. .
7. Right of withdrawal (consumer code)
In accordance with the legislation governing mail order sales, the buyer has a right of withdrawal in accordance with the Consumer Code. The 15-day withdrawal period starts on the day of receipt of the goods. If the last day of this period falls on a Saturday, Sunday or public holiday, it is extended until the next working day.
The buyer is entitled to cancel his order during this period. This cancellation is effective as soon as he returns the goods, at his expense, and in the original packaging, by parcel post against signature.
The buyer does not have to justify his change of mind. My Green Soap has a period of 30 days from receipt of the goods to reimburse the customer or make an exchange if the buyer wishes.
These General Conditions of Sale are governed by the Commercial Code of French law.